AmTrav stores your unused airline tickets and automatically surfaces them at checkout so you can apply them to future flights — no manual tracking needed.
Who Can See Unused Tickets
Travelers
- Can view and apply their own unused tickets only.
- Unused tickets appear automatically on the Flight & Rail page when booking a new flight.
- Cannot access the Unused Ticket Report.
Coordinators
- Can view unused tickets for themselves and the travelers they manage.
- When booking on behalf of a traveler, that traveler's unused tickets appear automatically on the Flight & Rail page.
- Can access the Unused Ticket Report for their travelers.
Administrators
- Can view all unused tickets across every traveler in the account.
- Full access to the Unused Ticket Report.
A Few Things to Know Before You Apply
All of the following need to be true for an unused ticket to be applied:
- Same airline: The unused ticket must be from the same airline as your new booking (e.g. an American Airlines credit can only be applied to a new American Airlines ticket).
- Name match: The traveler name on the unused ticket must exactly match the new booking. If the names don't match, that's considered a name change — see name change instructions here.
- One ticket per booking: Most airlines only allow one unused ticket to be applied per new ticket.
How to Apply an Unused Ticket
Step 1: Start a flight search. Follow the standard flight & rail booking steps. Your unused tickets will surface automatically — there's no separate step to find them.
Step 2: Select which tickets to apply. On the Book Your Flight page, all unused tickets matching the traveler and airline are displayed. Select individual tickets or choose Select All. AmTrav automatically determines the best tickets to apply based on credit value, expiration date, and the cost of the new ticket.
Step 3: Apply the credit. Select Apply. Your total due will update right away to reflect the credit.
Step 4: Complete your booking. Finish checkout as usual. The airline will charge any remaining balance to your card. Any leftover credit is automatically saved back to your Unused Ticket Report for future use.
Need Help?
AmTrav Travel Advisors are available 24/7 via Live Chat or the Help Center in the app.